When it comes to processing your personal data, we are the so-called “data controller” within the meaning of the General Data Protection Regulation (AVG). That is, we decide which personal data are processed, for what purpose and in what way.
We are responsible for ensuring that your personal data is processed carefully in accordance with the AVG.
What personal data do we process?
Personal data is any data that can provide information about an identifiable natural person.
Among other things, we use and process your name, address, phone number, e-mail address, and sporadic bank information. We need this information to contact you, to carry out and fulfill the arrangements made with you. We may also use this data to send you informative or commercial messages related to our business. If you visit our website, we may be able to monitor your browsing habits via cookies. More information on this, can be found under the following heading.
What do we do with your data?
We process this data to run reports or other assignments. We also provide this information to others when necessary to perform the agreement. Consider an intermediary or insurance company. We require these persons to handle this data with care and to use it only for the purpose for which we provide it to them.
We like to keep our customers and those who have given their consent informed and may also use personal data for sending newsletters (electronically).
Our website may use (external) cookies. You will (then) be asked if you wish to accept them or can set your browser to automatically accept or reject cookies. Cookies are small text files that may be placed on your computer to help us or third parties analyze how visitors use our site. The information generated by the cookies about your use of the website may be transferred to our own servers or those of a third party, such as Google.
The website uses Google analytics. All IP addresses are masked and a processing agreement has been signed with Google that no data will be forwarded for additional Google services.
Personal data security
It is also important to us that your data is secure, which is why we provide appropriate technical and organizational measures to prevent the loss, misuse or theft of your personal data. The data is stored, password protected and those working with it are bound to confidentiality.
Retention of personal data
We do not keep your personal data longer than necessary for the purpose of processing; however, this may vary from one situation to another. We use the agreed warranty period and/or legal retention periods as a reasonable starting point.
You have the right to inspect the personal data we process, the right to correct this data or have it deleted. You also have the right to request us to transfer the digital data we process to a third party of your choosing.
If you would like to know what personal data we process about you, please submit a written request for inspection to us.
In case of unexpected complaints about the processing of your personal data, we would like to hear from you and resolve this with you. Should we still not come to an agreement together, you also have the right under the privacy legislation to submit a complaint to the privacy regulator, the Personal Data Authority. You can contact the Personal Data Authority for this purpose.